Interview with Melisza Campos, Incredible Customer Service Priority Owner, Wegmans, and Carnegie Master, Carnegie Master, Dale Carnegie Training
What is your passion?
I am passionate about making a difference to impact others. I like to say I am a go-getter so that I can be a go-giver. This can show up in moments of service for our customers, volunteering to better our community, advocating for what’s right, connecting with and loving my kiddos and family, and simply being present for others. In order to do this, I am constantly working on my personal “constructive discontent,” as Adam Grant calls it, to be better for myself and those around me.
Why is it important for young girls to develop leadership skills?
Most importantly, they become more confident in themselves and more likely to succeed in so many areas of their lives. They first should understand what a good leader is and does. Once that is established, they may recognize what’s already within them as a leader and then be able to grow that skill set. I always talk with my daughter about leadership. We talk about “good sass” – modeling the way through hard work, doing your best and what’s right (it’s not about rules, but the situation), helping others, and being kind. As a child, I was always told that I was “too bossy,” and I didn’t recognize this was a natural leadership skill. It quieted my voice instead of amplifying it. My daughter has never heard those words.
What 3 women do you admire most personally and professionally?
(It’s hard only to select three!)
- My mom, Hilda Rosario Escher, is one of the fiercest women I know. She has always had a heart to serve and the grit to empower la comunidad to the highest level.
- My cousin, Rosita, is a thoughtful leader who creates depth with her questions and advice. I always think differently after we talk. She is my “go-to” when I am experiencing challenges and need a fresh (and smart) perspective.
- Colleen Wegman is one of the most genuine leaders who balance leading with her heart with a focus on the business. This is such an admirable quality that makes it easy to follow her.
- My boss, Leah, is a visionary with incredible agility, and she does it with such ease. She is empowering with her questions, shares knowledge to add value, and always finds a way to add levity.
Why do you believe this year’s Women’s History Month theme: “Providing Healing, Promoting Hope,” is important?
In my mind, for us to continue to be resilient and rooted in grace with the ability to focus as leaders, caring for ourselves needs to be a priority. The past two years have been a marathon, at a sprint speed, with no finish line, for many reasons. When we take the time to reflect on what heals us and take action, we can then strive for more to make an impact.
Throughout March, GSWNY will be highlighting more local women making HERstory in the community. Celebrate Women’s History Month with us by sharing the stories of these incredible women who help make the world a better place!