Member Essentials

Member Essentials – 5/25/21

Dear GSWNY Members,

Please note that GSWNY will still follow all of our current COVID-19 guidelines found here.  Although the CDC and NYS are relaxing mask requirements for vaccinated individuals, children under the age of 12 are not yet able to be vaccinated, and for the safety of all of our members we will still follow our current guidelines in Girl Scout activities including masks and social distancing for the time being. Thank you.

GSWNY began our summer hours yesterday, May 24, 2021 please be aware of our schedule for virtual customer care support and availability for our retail shops; details below:

Virtual Customer Care Hours:

  • Monday 8:30-12:00 (closed 12-1) 1:00-4:30
  • Tuesday 8:30-12:00 (closed 12-2) 2:00-4:30
  • Wednesday 8:30-12:00 (closed 12-1) 1:00-4:30
  • Thursday 8:30-12:00 (closed 12-2) 2:00-4:30
  • Friday 8:30-12:00 (closed 12-4:30)

Retail Hours:

  • Monday 1:00-4:30 Curbside pickup & In-person Shopping
  • Wednesday 1:00-4:30 Curbside Pickup & In-person Shopping

All Shops Closed for Physical Inventory

  • Wednesday, July 21, 2021 through Friday, July 30, 2021 – reopening Monday August 2, 2021

Please see the important announcements below and for questions, please contact Customer Care or call 1-888-837-6410. In an emergency, please call 1-800-882-9268.

Thank you for all you do!

New gsEvents Platform (formerly through Ebiz)

Please Note: To provide an improved customer service experience to register for events, we have switched from Ebiz to the gsEvents platform to showcase GSWNY events on our website. Please contact Customer Care with any questions: 1-888-837-6410. gsEvents is a holistic, comprehensive and mission-focused platform that will support the experience of girls in Girl Scouting and make registering for events a smoother process.

As part of the transition process, throughout the months of May and June the events will be redirected to Ebiz and we want GSWNY members to be aware that this will happen and know that it is ok to click through the link once you receive the pop up below. Thank you.

GSWNY Camp COVID-19 Information Nights

Our summer camp COVID-19 information nights will focus on safety guidelines for our day and overnight camp programs.

Our Summer Day Camp COVID-19 Information night will be Wednesday, June 2, from 7-8 p.m. and our Summer Overnight Camp COVID-19 Information night will be Tuesday, June 8, from 7-8 p.m.

All are welcome to attend. Our camp directors will be present to answer your questions on programing, cleaning, meals, sleeping accommodations, and more.

Both training nights will be held via Zoom. The Zoom invite will be emailed to you the day before the event.


Summer Camp 2021

Registration is now open for GSWNY Summer Camp! Register here today! If the program you’re interested in is closed, please add your child/troop to the waitlist so that we know how many people are interested in a particular program. 

For the first time, our camp merch is available online and for all 4 of our summer camps (Windy Meadows, Piperwood, Timbercrest, and Seven Hills)! Select your camp at the top of this page to get started!


Now Hiring Seasonal Camp Staff

Since our summer camp will be operating live and in person, we are seeking candidates who are ready to have an awesome summer working for us! Use the link below to learn more and apply today.


Last chance for SAGE Tuition Rewards Points – Renew today!

Spring Renewal ends 5/31/21 @ 11:59 pm – and it’s the only time to earn Sage Tuition Rewards Points.  This is a hard deadline and our offices are closed on 5/31, so we encourage you to renew this week in case you need assistance!  Head to our Renewal Page to review instructions – and contact us at or 888-837-6410 during business hours if you need help renewing.

Lifetime Members who are co-leaders or SUMs – don’t forget to renew your positions in order to qualify for your Points!


If you have already renewed yourself and/or your troop, congratulations!  You have already qualified for lots of great incentives, which you can review on our Renewal Page.

What are SAGE Tuition Rewards Points?

This is an exclusive benefit for girls, co-leaders, and SUMs who participate in our annual Girl Scout Membership Spring Renewal Campaign and renew by 5/31. After their first year of Girl Scouts, girls, co-leaders, and SUMs can earn Tuition Reward Points when they renew their Girl Scout membership. Each 1 Point equals $1 in college tuition scholarship. Girls earn 2,500 Points and co-leaders/SUMs earn 3,500 Points. Points will be applied to SAGE Scholars accounts in July. Want more information? Visit our SAGE Scholars Page.

Brand Refresh coming July 1, 2021

We’re excited to announce that a Girl Scouts brand refresh is coming this summer! You may have noticed glimpses of it in our materials for the Becoming Me and Spring Renewal campaign.

Closer to rollout, more information will be provided, including resources for volunteers and training for service unit team members. Stay tuned!

Retail Promotion of the Week: Official 2020-2021 GSWNY Fun Patches

Commemorate the 2020-2021 Troop Year with this LIMITED EDITION Fun Patch for your troop. Only 500 of these beautiful patches were made and they are $2.00 each! All fun patches are to be worn on the back of the Girl Scout sash, vest, or tunic. 

Email your local Girl Scout Shop for pickup or stop in during our new summer hours! Can’t make it during shop hours? Ask us about shipping prices!

Free Drawstring Backpack with every $25 Purchase!
This promotion runs through this Friday, May 28, while supplies last. Selection will vary by location. Subtotal of $25 before taxes is required.

GSWNY Celebrates AAPI Heritage Month

This month, the GSWNY Diversity, Equity, & Inclusion Committee is celebrating Asian American and Pacific Islander Heritage Month! While we aren’t able to highlight every one of these amazing and diverse cultures, each week will feature an overall theme with related information.

So far, we’ve covered AAPI history and pop culture. For our penultimate week, we’re talking about the delightfully diverse world of AAPI cuisine.


You are invited to a virtual Diversity, Equity & Inclusion Town Hal

Thursday, June 10, 2021 | 6:30 PM

Please join to share your feedback and hear from others on how GSWNY can better create a safe space for all members that is welcoming and inclusive.

Please register in advance for this meeting.


Congratulations to our Top Cookie Seller!

Ziyanece A., our top Girl Scout cookie seller from this recent cookie season, was invited to celebrate her success at our Rochester Service Center by our CEO, Alison Wilcox; two of her Service Unit Managers, Jennifer Shaw and Beth Cunico; and GSWNY staff members Mary Jo Brown (Executive Vice President of Product Program & Customer Service) and Megan Hall (Product Program Manager). Ziyanece’s family joined her for the celebratory event.

To submit your own Volunteer Spotlight, please fill out this form:

Join in the Becoming Me Program Series

Explore the truth of your story and the power of your voice while hanging out with friends! You’ll earn three badges, unlock a patch, and take part in a national service project as part of this unique experience inspired by former First Lady Michelle Obama’s book Becoming: Adapted for Young Readers.


Final week to submit your T-FAR!

Thank you very much Troop Treasurers if you have submitted already! Questions Concerns? Check out the T-FAR Training or reach out to GSWNY Customer Care at 1-888-837-6410 or

Girl Scouting at Home

Looking for ways to stay involved with Girl Scouts? Check out our Girl Scouting at Home page today! New resources are added regularly. 

Two New Multi-Level Self-Care Badge in a Boxes!

There are a limited number of boxes available at the Buffalo, Rochester, Lockport, and Jamestown Service Centers and shipping for an additional $10 per box. Click here to order your Badge in a Box.

*We recognize that some of this content may be sensitive for your girl, and if you have concerns, we encourage you to review the content and have a conversation with your girl before she begins the breast health activities in this box. If you are a troop leader and you plan on doing the activities in this box with your troop, you must receive signed sensitive issues permission slips from each girl’s parent or guardian prior to the activity.

TECH SAVVY 16 is VIRTUAL this year!
Saturday, June 26, 2021 

Conference registration is $10 per attendee and includes materials for workshops (books, experiment materials) and T-shirt. Materials will be mailed to attendees’ address.

You can register using the link below, and click here for the day’s schedule and here for the workshop descriptions.


Looking for more options? Head to for even more at-home opportunities for your Girl Scout.

We are #GirlScoutStrong! Looking forward to talking to you next Tuesday! In the meantime, don’t hesitate to reach out to us at Customer Care or call 1-888-837-6410. In an emergency, please call 1-800-882-9268.

Categories: Member Essentials

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