Member Essentials

Member Essentials – 3/9/21

Dear GSWNY Members,

Our Customer Care phone lines will be open for Saturday hours in the month of March (March 6,13, 20, and 27), from 9:00 am to 12:00 pm to support our Cookie Season!

Please see the important announcements below and for questions, please contact Customer Care or call 1-888-837-6410. In an emergency, please call 1-800-882-9268.

Thank you for all you do!

It’s Girl Scout Week!

It’s a great time to celebrate, have some fun, and share our Girl Scout spirit! Girl Scouts can choose activities from this page and track their points. When they achieve their point goal for their Girl Scout level during the month of March they will earn their Girl Scout Week patch.


Harley from Troop 42056 at home helping Service unit manager mom Heidi sorting cookies for her troop mates from Big Bend


We want your cookie season photos, but please read the media guidelines to ensure we can accept and use your submissions.

Due to the fact that it is often impossible to tell who is in the same household visually, we are only accepting photos that show ALL girls and adults properly wearing masks and social distancing from each other (even if they are related and from the same household). We understand this limits the number and types of photos that can be submitted and will be accepted for posting, but due to the number of questions we have received about what is being depicted in photos we can currently only use photos clearly following the above rules. We apologize for any confusion and for the limitations this imposes, but we want to make sure we are clear about the safety of our members. We reserve the right not to post any photos for any reason. Photos can be sent to

Please follow our current COVID guidelines regarding all in-person activities (found at Some areas of council are under different restrictions than others. All submissions MUST show girls and families following all safety guidelines regarding COVID.

Celebrating the women who inspire us for Women’s History Month

Let us know the woman who inspires you the most and you can win a prize! Share your creative piece with us by March 31, 2021, that celebrates a woman in history that has impacted your life, community, or the world. Ideas include a short video, artwork, written piece, or whatever creative piece you’d like to do!

Click the button below to read more about Women’s History Month and the contest rules, including how to submit. 


Summer Camp 2021

Pre-registration for Summer Camp is open now! Review the camp guides and pre-register for camp (and earn that sweet, exclusive summer camp patch for pre-registered girls ONLY)!

We have every intention of operating summer camp 2021 in-person while following all of COVID guidelines and regulations. However, if the need should arise, we will be prepared to provide your girls with an amazing alternative camp program. We have set April 30, 2021, as our decision date.


Retail Item of the Week: Girl Scout Cookie Tablecloth

This 72” x 108″  Girl Scout tablecloth reads “Cheers! Girl Scout Cookies are here! & Get Your Girl Scout Cookies here!” It’s the perfect addition to any cookie booth, event, or ceremony banquet!

Reduced Price: $15.00 each until March 31. While supplies last!

Email your local Girl Scout Shop to order today!

Click here to check out more gear for the cookie season, including the Cookie Booth Kit

The Girl Scout Shop wishes to announce we will begin welcoming in-person shopping opportunities starting in March. Please see our updated schedule for all shop locations:

  • Monday | 1:00-4:30 pm | Curbside pickup only
  • Wednesday | 2:00-6:00 pm | In-person shopping and Curbside pickup
  • Buffalo & Rochester Shops will offer Saturday hours: 9:00 am – 12:00 pm on March 13, 20 & 27

The safety of our staff and customers is a core value of Girl Scouts of Western New York and, as such, the health and well-being of staff, members and visitors is paramount. To keep everyone safe we will require all customers to follow these guidelines:

  • Must wear a face covering at all times.
  • Social Distance – staying 6 feet apart
  • Each visit will be limited to 15 minutes and only 2 people per visit.
  • Take a COVID-19 Health Self-Assessment before your visit and we ask you to stay home and visit another day if you would answer yes to the following questions:
    • Have you been in close, sustained contact with anyone showing any of the listed symptoms below, or anyone who has been diagnosed with COVID-19?
    • Have you experienced any of the following symptoms listed over the past 24 hours? Symptoms: Fever of 100.4 F higher, cough, shortness of breath, cold/flu-like symptoms, persistent pain or pressure in the chest, muscle aches/pain, sore throat, chills or loss of smell.
    • Have you traveled outside of the state within the past 10 days

To help each visit go smoothly here are a few helpful tips:

  • If more than one customer arrives at the same time, each shop will have a signup sheet outside of the location allowing customers to sign up to be next. It will be first come first served and we will ask for you to wait in your vehicle or socially distance from other customers outside.
  • For customers with a large order we encourage you to email it ahead of time – allowing 2-3 days before your visit then the retail staff will have it ready for your visit.  
  • Once you enter the shop location, you will be asked to sanitize your hands and sign in.
  • We will return to allowing returns and exchanges, please email us for arrangements.

If you have any questions please contact Customer Care at 1.888.837.6410 or email us

Cookie Program Updates

Watch out for Wacky Weather Warrior Days! When Mother Nature decides not to be so nice, we declare it wacky and give you the chance to win a special Cookie Program Survival Kit! 

We’ll share the photo on your Facebook and then you can share your photos from being out in the wacky weather in the comments. Each time we post, we’ll randomly select one winner.

Coffee Break with Your Product Program Team is happening now!

Every Friday at 10 a.m., our Product Program Team is going live to go over different topics and answer your cookie questions. 

All videos will premiere on our Facebook page and be available after for viewing on demand. Check out past videos on our YouTube here.

Brownie Dancer: Behind the Scenes with Beaverton Civic Theatre

Sunday, March 21 | 12 to 1 p.m. | REGISTRATION CLOSES SOON!

Let’s use dance to tell a story! Beaverton Civic Theatre’s production of Annie had several scenes with dancing orphans. We’ll go behind the scenes and explore how costumes, props, and acting contributed to the storytelling and dance in the production of Annie. Then we’ll get moving with warm-ups, learn some simple steps, and have a dance party!


Looking for more programs? Visit today!

Girl Scouting at Home

Looking for ways to stay involved with Girl Scouts? Check out our Girl Scouting at Home page today! New resources are added regularly. 

Her Voice, Our Votes
Wednesday, March 17 | 7 to 8 p.m.

Join The National Collaborative for Women’s History Sites for an exciting two-part virtual event! First, enjoy a showing of the interactive, musical film Her Voice, Our Vote, written and produced by Laura Bache, a Girl Scout and talented young actor. Then, engage in a follow-up conversation with Lucinda Robb and Rebecca Boggs Roberts, the authors of the newly released book The Suffragist Playbook, whose friendship goes back to their grandmothers, Lady Bird Johnson and Lindy Boggs. You won’t want to miss this engaging and inspirational event!


New Multi-Level Think Like a Programmer Badge in a Box!

Need help getting started on a Journey to earn a Girl Scout Highest Award? Look no further than our new Think Like A Programmer Badge in a Box! In this box is everything girls need to earn the Cadette, Senior, or Ambassador Think Like a Programmer badge and the tools needed to complete and earn the Take Action Project badge too! That’s right, you get 2 badges in 1 box!

Activities include: creating a card sorting algorithm, designing clothing that integrates computer technology, and creating and sending binary messages!

Each box is $10. Grant funds are available for some areas of our Council reducing the cost of boxes down to $6.00. If there is not a grant available in your area, members can apply for Council Opportunity Funds.

There are a limited number of boxes available and will be for curbside pick-up only at the Buffalo, Rochester, Lockport, and Jamestown Service Centers. Click here to order your Badge in a Box

Looking for more options? Head to for even more at-home opportunities for your Girl Scout.

Girl Scouts Doing Good Things

Troop 74148 and two brownie siblings took a field trip to the Niagara Falls Underground Railroad Heritage Center to help them earn their Girl Scout Values: Anti-Racism patch.

We are #GirlScoutStrong! Looking forward to talking to you next Tuesday! In the meantime, don’t hesitate to reach out to us at Customer Care or call 1-888-837-6410. In an emergency, please call 1-800-882-9268.

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